San Francisco SailGP 2020 FAQs

General Event Questions

How can I buy a ticket for SailGP?
Tickets can be purchased online at SailGP.com/SanFrancisco

How do I get my tickets?

  • Tickets will be emailed to you at time of purchase.
  • Two day, two experience tickets need to be printed and presented at gates of entry at the event given that the two experiences are at different locations.
  • All other tickets (single day tickets and two day, same experience) do not need to be printed and will be scanned on your mobile device at the gates for fast entry.

When does the event start?

  • Racing will take place from 2-3:30pm on Saturday and Sunday. Race times are subject to change. Please check SailGP.com/SanFrancisco before the event to confirm the latest for exact race times.
  • The Race Village will be open for fans to enjoy 1 hour prior to race start and 1 hour after race ends on Saturday and Sunday.

What happens if the event is cancelled?
Please refer to terms and conditions and refund policy for more information

Will this event take place rain or shine?
This event is scheduled to take place rain or shine. In the event of adverse weather conditions please check the sailgp.com/sanfrancisco website for updates.

What are the Public Restroom locations?
Portable toilets will be available on site. The site map will be posted online one month prior to the event date.

What can I bring on site?
The following items are allowed

  • Refillable water bottles, empty drinking container (e.g. Nalgene and Kanteen water bottles.)
  • Blankets
  • Backpacks

What is not allowed?
Prohibited items include:

  • Weapons of any kind
  • Illegal substances
  • Alcohol
  • Glass of any kind
  • Video equipment (no video recording will be allowed)
  • Professional still camera equipment with detachable lens longer than 2 inches, tripods, big zooms, or commercial use rigs.
  • Audio recording equipment
  • Bicycles inside - Bike racks will be available outside of the entrance gate
  • Skateboards, scooters or personal motorized vehicles
  • Fireworks and explosives
  • Instruments and laser pointers
  • Selfie sticks, including GoPro sticks
  • Spray paint or large markers
  • Tents
  • Drones
  • Totems or flags
  • Large inflatables
  • Aerosol Cans
  • Umbrellas

Where can I park?
Public parking will be available at Marina Green Parking Lot or Palace of Fine Arts Lot on a first come first serve basis. Palace of Fine Arts is for a fee. Parking map will be available on sailgp.com one month prior to event date.

Where is rideshare pick-up & drop off for each area?
Pick up & drop off map to be released one month prior to event date.

Is there bicycle parking?
Yes, prior to entering the gates to the official viewing area.

If I don’t have a ticket where can I see the race?
The race village is open free to the public. For on-air broadcast, this information will be announced via website or social closer to the event.

What if I can’t find my ticket or confirmation?
Please contact Ticketmaster customer service direct for any ticket specific questions - contact details provided. here

What if I have a question about the spectator experiences or San Francisco Sail GP
Please visit https://www.SailGP..com/SanFrancisco or email sfinfo@sailgp.com

LAND-BASED EXPERIENCE QUESTIONS

Will there be food available?
Yes, food and beverages will be available for purchase. Food and beverage is included in the land-based Premium tickets.

When will I be able to access the viewing area?
1 hour before race start and 1 hour after race end for both days of the race.

What is the best public transit route?
We encourage public transportation to the site. A site map will be available on SailGP.com/SanFrancisco one month prior to the event.

Are dogs allowed?
Service animals that assist with disabilities will be allowed.

Are water stations available?
Yes there will be water stations available in the viewing area.

ON-WATER EXPERIENCE QUESTIONS

SailGP has partnered with Red and White Fleet as the Official Spectator Boat Partner for San Francisco SailGP.

Where do we meet to board the boats?
Pier 43 ½, Fisherman's Wharf at Taylor St. and the Embarcadero

What time do we board and how long will we be on the water?
What time do we board and how long will we be on the water?
Boarding will begin at approximately 1:00 P.M. and boats will return at approximately 4:00 P.M each day. Please be sure to plan extra time for arrival and boarding. Departure time is at 1:30PM sharp. Please note, race times (and therefore boarding times) are subject to change. Please check SailGP.com/SanFrancisco closer to the event for exact times.

How do I get to Red & White Fleet?
Parking Validation: Red and White Fleet can offer one hour of parking validation for cars entering the Triangle Parking Lot (located across the street from Pier 43 ½ cornered by Jefferson, Taylor Street, and Little Embarcadero). Validation can be offered to cars that enter the lot between 10:00am and before the final public cruise of the day departs. Sorry, we can’t validate if you entered the lot before 10:00am. To receive your parking validation, you will need to have your parking ticket stamped by our ticketing team prior to boarding our cruise vessel.

Public Transportation: The Bay and Taylor Street Cable Car Terminus is located within four blocks of Pier 43 ½ and the MUNI F-Line streetcar is only one block away. For specific route information, please contact the San Francisco Municipal Railway. For all transit questions, including traffic information, public transportation schedules, directions, and routes, call the Bay Area Travel Guide at 511 or visit www.511.org.

  • BART: Take BART to the Embarcadero Station. Go upstairs and cross the street to the Ferry Building. In front of the Ferry Building, take the MUNI F-Line Street Car to Fisherman’s Wharf Pier 43 ½. This stop is right by the famous Fisherman’s Wharf Crab Wheel sign, and only one block from Pier 43 ½.

  • MUNI: Pier 43 ½ Fisherman’s Wharf is easily accessible from all points in San Francisco via public transportation. The closest MUNI stop to Pier 43 ½ is serviced by the historic F-Line street cars. The F line will stop at either Pier 39 where you can take a short walk or shuttle bus to the Fisherman’s Wharf Crab Wheel sign; or take you right up to the famous Fisherman’s Wharf Crab Wheel sign.
    Pier 43 ½ is one block from the Fisherman’s Wharf Crab Wheel sig.

What is prohibited on the boat?

  • Alcohol, non-alcoholic drinks - this includes water, juice, soft drinks etc. which will be provided to you.
  • Food - this is already included in your ticket
  • Pets (other than trained assistance animals such as a guide dog) - please contact info@sailgp.com prior to purchasing your ticket to ensure your assistance animal is able to join you on the cruise.
  • Drugs and illicit substances.
  • Weapons.
  • SailGP does not take responsibility for confiscated items.

For additional information, please to go: https://redandwhite.com

Please dress warmly; we recommend bringing a jacket and layers.

***Priority Boarding: There are only a limited number of priority boarding tickets available and are sold at a first-come-first-serve basis. Priority boarders will board the vessel first, and will receive a welcome drink upon boarding.