SailGP Ticket Refund Policy – 2020

SailGP Ticket Refund Policy – 2021

Definitions

In this Policy: the “First Race” is defined as the starting sequence completing and one competing yacht crossing the start line.

1.0 Refund Policy

1.1 Race Village General Admission

  • 100% refund or replacement ticket for an alternative day (at the discretion of SailGP) if either the Race Village doesn’t open or is open for less than 2 hours.
  • 0% refunds if the races are postponed or cancelled on the attendance day but the Race Village remains open.

1.2 Land-based Access Pass
Single race day tickets

  • 100% refund if Race Village doesn’t open.
  • 75% refund if Race Village opens, but event is abandoned before First Race is completed
  • 0% refund if Race Village opens and First Race starts.

Weekend tickets
Refunds will be paid pro-rata (based on the number of days) if cancellation happens on one or more of the days of scheduled racing.

1.3 Premium
Single race day tickets

  • 100% refund if Race Village doesn’t open.
  • 100% refund if Premium opens, but event is abandoned before First Race starts.
  • 0% refund if Premium opens and First Race starts.

Weekend tickets
Refunds will be paid pro-rata (based on the number of days) if cancellation happens on one or more of the days of scheduled racing.

1.4 Spectator boat program

SailGP On-Water Go and SailGP On-Water Go Premium

Single race day tickets

  • 100% refund if Spectator Boat doesn’t leave dock.
  • 75% refund if Spectator Boat leaves dock, but event is abandoned before First Race is started (unless the local boat operator decides, in its absolute discretion and after leaving the dock, that a leisure excursion of 3 hours should take place as a replacement for the First Race).
  • 0% refund if Spectator Boat leaves dock and First Race is started.

Weekend tickets
Refunds will be paid pro-rata (based on the number of days) if cancellation happens on one or more of the days of the scheduled racing.

1.5 Sponsor Hospitality

SailGP Adrenaline Lounge (AL)

Single day tickets

  • 100% refund if AL doesn’t open.
  • 0% refund if AL opens, but event is abandoned before First Race is started.
  • 0% refund if AL opens and First Race starts.

Weekend tickets
Refunds will be paid pro-rata (based on the number of days) if cancellation happens on one or more of the days of scheduled racing.

Note: SailGP reserves the right to cancel or close, or make changes to the opening times, dates and places of the SailGP facilities and spectator boat program and to the times of the racing.