SailGP Ticket Refund Policy – 2020

SailGP

Ticket Refund Policy – 2021

Definitions
In this Policy: the “First Race” is defined as the starting sequence completing and one competing yacht crossing the start line.

1.0 Refund Policy

1.1 Waterfront Tickets (Access, Premium & Platinum)
Single race day tickets

• 100% refund if the Race Village doesn’t open.
• 100% refund if Race Village opens, but the event is abandoned before First Race starts
• 0% refund if Race Village opens and First Race starts.

Weekend tickets
Refunds will be paid pro-rata (based on the number of days) if cancellation happens on one or more of the days of scheduled racing.

1.2 On-Water Tickets (Access, Premium & Platinum)
Single race day tickets

• 100% refund if the Official Spectator Boat doesn’t leave the dock.
• 75% refund if the Official Spectator Boat leaves the dock, but the event is abandoned before First Race is started (unless the local boat operator decides, in its absolute discretion and after leaving the dock, that a leisure excursion of 3 hours should take place as a replacement).
• 0% refund if Spectator Boat leaves the dock and First Race is started.

1.3 Bring Your Own Boat - Premium

• 100% refund if the First Race doesn’t start.
• 50% refund if First Race starts, but the event is abandoned before First Race is completed

1.4 Team Base Tours
Should a Team Base tour be cancelled the ticket purchaser will be offered the next available slot.
If this slot is not suitable for the ticket purchaser they will be refunded in full.

1.5 SailGP Adrenaline Lounge (AL)
Single-day tickets

• 100% refund if AL doesn’t open.
• 0% refund if AL opens, but the event is abandoned before First Race is started.
• 0% refund if AL opens and First Race starts.

Weekend tickets
Refunds will be paid pro-rata (based on the number of days) if cancellation happens on one or more of the days of scheduled racing.

Note: SailGP reserves the right to cancel or close, or make changes to the opening times, dates and places of the SailGP facilities and spectator boat program and to the times of the racing.