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Sydney SailGP Ticket Refund Policy – 2020

Definitions

In this Policy: the “First Race” is defined as the starting sequence completing and one competing yacht crossing the start line.

1.0 Refund Policy

1.1 Shore Based Program

Island Arena - Shark Island
SailGP Island Access Pass and SailGP Island Premium Pass

Single race day tickets
• 100% refund if Shark Island doesn’t open.
• 25% refund if Shark Island opens, but event is abandoned before First Race is completed
• 0% refund if Shark Island opens and First Race starts.

Weekend tickets
Refunds will be paid pro-rata (based on the number of days) if cancellation happens on one or more of the days of scheduled racing.

1.2 Spectator Boat Program

Captain Cook Cruises
SailGP Onwater Go and SailGP Onwater Go Premium

Single race day tickets
• 100% refund if Spectator Boat doesn’t leave dock.
• 75% refund if Spectator Boat leaves dock, but event is abandoned before First Race is started (unless the local boat operator decides, in its absolute discretion and after leaving the dock, that a leisure excursion of 3 hours should take place as a replacement for the First Race).
• 0% refund if Spectator Boat leaves dock and First Race is started.

Weekend tickets
Refunds will be paid pro-rata (based on the number of days) if cancellation happens on one or more of the days of the scheduled racing.  

1.3 Tech Base Tour

SailGP Behind The Scenes Tour

Single tour tickets
• 100% refund or replacement tour ticket for an alternative day (subject to availability) if tour needs to be canceled.
• 0% refund if tour starts.

1.4 Sponsor Hospitality

SailGP Adrenaline Lounge

Single day tickets
• 100% refund if Adrenaline Lounge doesn’t open.
• 0% refund if Adrenaline Lounge opens, but event is abandoned before First Race is started.
• 0% refund if Adrenaline Lounge opens and First Race starts.

Weekend tickets
Refunds will be paid pro-rata (based on the number of days) if cancellation happens on one or more of the days of scheduled racing.

Note: SailGP reserves the right to cancel or close, or make changes to the opening times, dates and places of the SailGP facilities and spectator boat program and to the times of the racing.

The terms of this refund policy are subject to applicable law in Australia, including the Australian Consumer Law.